Liquid or physical problems is existing. often check for damage! If we receive a harmed machine your account is going to be charged a charge.
back again up your device and reset it to eliminate personal data, which we will let you with at The shop.
If the gadget is identified to get ruined, We'll terminate the Trade instead of charging you with the read more unit and make it easier to check out alternate replacement possibilities.
tiny software downloads in your Personal computer to start out the support session. in the session, the Technician could be capable to entirely Management your Pc. bear in mind, only accept support from people today and corporations you belief.
you need to be stated given that the Billing liable social gathering or authorized consumer, have a photograph ID and produce the faulty gadget to the store.
get your substitute product within 14 times from the buy day, normally the get might be canceled.
just after diagnostics and troubleshooting have already been concluded, We are going to get a replacement product that could be despatched towards the T-Mobile shop of your respective decision. We're going to notify you when the device arrives at The shop.
in the event you need an exception to this method, Make contact with Us to talk to us for an alternate Remedy.
Extended warranty for enhance or repair service for provided that you have defense products and services active on your account.